How To Outsource Your Online Business – Increase Your Profits By Doing Less Work

How To Outsource Your Online Business – Increase Your Profits By Doing Less Work

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You’re better than me at Adwords. I’m better than you at list-building. Harry Potter’s better than both of us at magic. The point is, no-one can be perfect at everything and if your business is to grow beyond a mere “mom & pop store” then at some point you’ll need to start delegating responsibility and delve confidently into the world of EMPLOYING people. Someone creates your content. Someone else your website. Another markets. And you? Well you’re scooping up the profits and repeating the whole process with another project. And then another.

For the internet business entrepreneur, by far the best way of hiring is through OUTSOURCING. Here’s a small sample of the type of work that can be outsourced:

– Development of custom-built software & content.
– Customer support.
– Internet marketing.
– Site development.
– Graphic design.
– Creation of business plans/forecasts/research reports.
– Accounting.

I could go on for pages but you get the idea. While outsourcing tends to be associated mostly with huge companies it’s every bit as important to the small internet business entrepreneur. Consider these advantages of implementing outsourcing into your business:

– “Saving time”. Are you trying to do *everything* yourself? This may seem noble to you, and undoubtedly you ought to gain as much practical experience into how things need to be done in your business in case of emergencies. But after a time, if you’re doing a lot of menial tasks then you’re cheating yourself out of time you could be using to do the things that a CEO of a company should be doing to grow the business. Do you reckon Bill Gates sits down every week to do his own search engine optimisation? No, his team handles it for him. What about you? If you can identify the parts of your business that are taking up way too much time, you can potentially seek to outsource them.

– “Cost Effective”. With outsourcing, you only pay for services as and when you need them. In a lot of traditional businesses that employ their own staff this is not so. Often, there is over-capacity so old Dave is having a nice cuppa and reading Sports Illustrated and you’re paying him by the hour to do it. Not so with Outsourcing – you pay only for what you need. Further, when you hire staff you have to deal with additional costings such as insurance and taxes. This is simply too much to handle for a small business – again, something that isn’t a factor with outsourcing.

– “Let The Professionals Handle It”. Certain elements of your business need to be handled by the pro’s if you don’t have the required skills or experience to do it yourself. When you outsource to a reliable professional, you’re ensuring that the job is done right by someone who has the know-how.

So how can you get started growing your business by outsourcing? First, you need to take a long hard look at your own business and pin-point those areas that are either taking too long to complete, aren’t being done properly, or aren’t being done at all.

How Hr Works To Get The Job Done

How Hr Works To Get The Job Done

Human Resources is just what it says: resources for humans – within the workplace! Its main objective is to meet the organizational needs of the company it represents and the needs of the people hired by that company. In short, it is the hub of the organization serving as a liaison between all concerned. Depending on the size of the company, the HR Department might be called Personnel with a manageable workforce that can be handled by a personnel manager and a small staff. For larger, more complex organizations with hundreds of departments and divisions, the task is much more demanding, taking on a life of its own.
Some companies have more than one HR Department – Corporate and Union. For example, a food service industry might have a Corporate HR Department that oversees “white collared” employees and an HR Department that oversees the “blue collar” workforce with an emphasis on labor relations. With such diverse needs, the organization will institute these two HR Departments to manage the unique needs of both union and non-union employees. Some of the many core functions of the Human Resources function involves the following: Organizational Development: To ensure its success, a company must establish a hierarchal reporting system. Picture an organizational chart with boxes representing each position starting at the top with the first and single-most important being the highest-ranking role. Following the lines, more boxes are branched off to define each department head and their direct reports. As the company expands, so will this chart. The funnel of responsibility is critical to the efficiency of a smoothly operating business entity in which there is a clearly defined understanding of who is responsible for what. This is what HR does for a company. They provide consultation to a company’s management team to identify what the company’s core business and culture is about, and proceeds to plan and map the company’s organizational infrastructure to support those needs.
Employee Recruitment and Selection Process:
There are many steps to recruiting and selecting qualified employees. First, a department head must inform the HR manager of an opening in their department. Then the HR manager must obtain the job description to formulate a Job Description Sheet for publication either internally, publicly, or both. Then HR must field the (many) responses to that job announcement to weed out the qualified from the unqualified applicants. Once that is completed, the interview process must be coordinated. This is a full time job! If one job ad generates 80 responses, there’s a good chance that only 10 applicants are highly qualified for the position. If the department’s hiring manager were to interview the other 70 less-than-qualified applicants, their department would come to a complete standstill because there would be no time for anything else! That’s where HR, a.k.a. Fort Knox, comes in. They prepare the job description, contact the newspaper, run the ad, field the calls, faxes, and emails, compile a list of potential candidates from dozens of in-coming resumes, submit their list of potential candidates to the department’s hiring manager for approval and selection, contact the chosen candidates to set up preliminary interviews, and interview the candidates! Yes, that’s right. Preliminary interviews! Although most interviews are with the hiring manager or their associates, not all applicants get to meet with the department’s hiring manager right away. It is not uncommon for a company to filter out those who fail to impress the HR manager first. For those select few who make it through, the HR manager schedules interviews between the department’s hiring manager and potential candidates, and follows up with the hiring process to establish the new hire with the company. Not unlike the screening process for American Idol, a job seeker needs to perform their best to impress the “judges.” Employee Training & Development: As a company and the requirements of a position evolve, a company needs to take certain measures to ensure a highly skilled workforce is in place. The Human Resources Department oversees the skills development of company’s workforce, acting as an in-house training center to coordinate training programs either on-site, off-site, or in the field. This might include on-going company training, outside training seminars, or even college, in which case an employee will receive tuition reimbursement upon earning a passing grade.
Employee Compensation Benefits:
This covers salaries, bonuses, vacation pay, sick leave pay, Workers’ Compensation, and insurance policies such as medical, dental, life, and 401k. The Human Resources Department is responsible for developing and administering a benefits compensation system that serves as an incentive to ensure the recruitment and retainment of top talent that will stay on with the company. When an employee is hired, the company’s Benefits Coordinator is required to meet with employees one-on-one or in small group settings to explain their benefits package. This often requires an employee to make an informed decision and to provide their signature for processing purposes
Employee Relations:
With the increased rise in unethical practices and misbehaviors taking place in today’s workplace such as age, gender, race, and religion discrimination and sexual harassment, there needs to be mandatory compliance with governing rules and regulations to ensure fair treatment of employees. In short, employees need to know they have a place to turn when a supervisor abuses his or her authority in anyway. Whether corporate or union, the HR Department will get involved to act as arbitrator and liaison between legal entities, regulatory agencies such as Human Rights, supervisors (who might be falsely accused), and employees to properly address and resolve the issue at hand.
Policy Formulation:
Regardless of the organization’s size, company policies and procedures must be established to ensure order in the workplace. These policies and procedures are put in place to provide each employee with an understanding of what is expected of them. Similarly, these policies and procedural guidelines will assist hiring managers in evaluating their employee’s performance. These policies can be established company-wide or used to define each department’s function. It is Human Resource’s responsibility to collaborate with department managers on the formulation of these policies and regulations to ensure a cohesive organization. A common practice is the development and implementation of an Employee Procedure Manual or Employee Handbook that is either distributed to each employee at the time of hire or a master copy allocated one to a department.
HRIS – Human Resources Information Systems:
To keep track of the vast amount of data, a human resources department must have a good HRIS in place to automate many functions such as planning and tracking costs, monitoring and evaluating productivity levels, and the storing and processing of employee records such as payroll, benefits, and personnel files.
It is very important that you, the job seeker, understand how the HR function works – specifically in the area of candidate recruitment. If you are considering a career in human resources, you can choose to become a Generalist or a Specialist. Some titles include HR Manager, HR Recruiter, HR Administrator, Payroll Coordinator or Assistant, PeopleSoft HR Project Manager, Benefits Administrator or Coordinator, Labor Relations, Training Coordinator, HRIS Specialist and HR Consultant.
Whether a job seeker or a HR professional, research a company well before applying for a position.

Come Ready For Your Conference Call

Come Ready For Your Conference Call

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There is not too much difference between a conference call and a meeting that you have in your office. Whether you are sitting face to face with your employees or your clients or on a conference call with them, some basic manners will be applicable.

When conducting professional meetings in your office or in your conference hall, sitting face to face with the participants, you prepare meticulously for the discussion. Well, conference call meetings should not be treated differently. A conference call is usually set up between two or more people, who are located at places that are far away.

With business offices spread across the world, conference calls have facilitated the way in which companies hold meetings with their employees and customers, without requiring their physical presence at the meeting hall. This in turn has resulted in huge savings for enterprises, as there is no travel to the destination of the meeting, and no hotel accommodation charges, amongst others.

Conference calls used in professional meetings are very different from personal telephone calls, or one to one conversations with colleagues. It is to be remembered that conference calls are considered to be meetings that are as formal as the meetings that you conduct with clients within your office.

It is a business tool that follows some specific rules, which must be followed at every step of your participation. While you attend conference calls, you need to be as courteous and professional throughout the call as you would be in face to face meetings.

Your attitude in attending conference calls is a direct reflection of your professionalism, and of your ability to make presentations to others. Every time you go for a conference call, you should be well prepared for the discussion, and should be ready with all relevant documents that you will require prior to entering the conference. As you prepare yourself, it is wise to test the conference system, and make sure that your microphone and other equipment are working and that the volume has been set right.

Make sure that you do not multi-task while the meeting is going on. You should stay apace with the discussion without diverting your mind to something else that is not related to the meeting. You can always take notes on paper or on your laptop, ensuring that not too much noise emerges from the keyboard. In conference calls, ideas are shared, and if you do not actively participate in the discussion, you will not be remembered as being a participant at that meeting.

Conference call services may be outsourced and facilities could be set up in the office as well. The technology typically uses conference phones or VoIP systems. If you are hiring these services for your conference calls, you would have to designate the date and time of the meeting that you would want to hold.

You will be assigned with a group dial-in number, and also with a password through which you can access the conference network at the date and time that has been set for you. When you outsource, the hassles of maintaining specific equipment becomes completely unnecessary.

Fire Your Secretary

Fire Your Secretary


Peer out of your office door, what’s your secretary doing right now?
If you answered surfing the internet, taking a nap, or reading a magazine, it’s time to rethink where your money is going. In an ideal situation, a secretary would be paid for the work they accomplish and not for watching the clock. If is my theory that small businesses can save money by hiring a secretary part time to manage office business and utilizing an answering service to manage the phones.

Let’s analyze this theory from purely a mathematical point of view using 6 variables A, B, C, D, E, & F.

1. Variable A: Secretary gets paid $12.00 per hour.
2. Variable B: Secretary works 8 hours per day.
3. Variable C: Secretary spends 40% of work day managing office work.
4. Variable D: Secretary spends 30% of work day managing inbound phone calls
5. Variable E: Secretary spends 12% of work day on lunch
6. Variable F: Secretary spends 18% of work day remaining unproductive

Based on these variables, your secretary gets paid $96.00 a day. With this figure broken down, they get paid $38.40 per day managing office work, $28.80 per day managing inbound phone calls, $12.00 for eating lunch (provided lunch is paid), and $17.28 per day for doing nothing. For the purposes of proving this theory, lets analyze the variables based on a 1 month block (22 business days), secretaries will earn $844.80 for managing office work, $633.60 for managing inbound phone calls, $264 for lunch, and $380.16 for remaining unproductive.

So, if only 3.2 hours per day are spent managing office business, it doesn’t make sense for business owners to hire a secretary for an entire day when most of their duties can be outsourced to a call center. Accounting for “free time” (i.e. coffee breaks, cigarette breaks, bathroom time, etc.) lets round up the 3.2 hour figure to 4 hours ($48.00 per day – $1056 per month). Also, lets take $250.00 as an average market price for utilizing an answering service for a one month period. Also, take into account that with a part time employee (i.e. less than 4 hours per day), a lunch break is not required.

It’s time for the grand totals you have been waiting for.

– Case A: Using a secretary for every office duty costs a business owner $2112 per month.
– Case B: Utilizing a secretary part time while outsourcing phone management duties to an answering service costs a business owner $1306.00 per month.

Based on these figures, utilizing an answering service can save a business owner $816.00 per month ($9792.00 per year). Keep in mind that this figure does not include the increase in business by having an after hours, 24/7 live operator presence managing your calls. A live operator will strengthen customer relationships and project the image of a larger, more secure & dependable business to your customers (& potential customers). I suppose the title of this article should have been “Don’t Fire Your Secretary, Just Cut Their Hours”.

Tips To A More Effective Project Management

Tips To A More Effective Project Management

2018 Longevity Banquet
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Gillian is at the end of her wits! They only have less than three months to finish the project and yet all things seem to be going wrong. And to top it all, there’s little financial resources left to finish all things that needed completion before d-day!

To an expert’s eye, Gillian’s problem all boils down to improper project management. She may have started the project without evaluating all her resources and whether or not these resources will be enough to meet all the requirements of the project. She has also failed to make a doable timetable for the project, the reason why she is on a panic stage.

Project management is the process of applying one’s know-how or knowledge in overseeing and managing a project of whatever magnitude. Do not think that project management is required only by big projects. Small projects can also benefit from an effective project management. Knowing how to use and apply the knowledge you have acquired in all areas will be helpful in the implementation and accomplishment of any project.

Scope of project management

Project management covers all the areas necessary to see a project into completion such a finances, administrative work, communication and public relations. Project management includes but is not limited to:

1. The development of a project plan- The project manager must talk to the project creator before accepting or starting a project. They must agree on specific terms of the project so as to avoid conflicts and unreasonable delay in the future. Make sure you know what needs to be done and in what time frame. Ask for specific results that the creator wants to arrive at so you would know what to expect and you will have a gauge as to whether or not the project was managed properly.

2. Definition of the scope of the plan- Once the terms of reference has been agreed upon, the project manager must make a project plan which contains all the things necessary to start and complete the project. List down all the resources and logistics you need and the available human resources. Make a map of the project, from start to finish. Make the map realistic so you can avoid problems later on.

3. Creation of a project schedule-A timeframe for your project would help you map out the exact schedule required to start and end the project. Create specific time schedules for each step of the project so that would know if you are ahead of your schedule or whether you need to hasten things up to meet the desired schedule.

4. Acquisition of human resources- Aside form good planning. A good project management relies on the acquisition of efficient and able human resources. The project leader may be doing all things possible but if he is surrounded by an inept staff, then he will have more problems than he can handle. A project’s human resources must be informed of the project schedule and deadline so they will know what is expected of them. Try to motivate your staff and praise each accomplishment no matter how small.

5. Development of a communication plan and good public relations- Project management includes the creation of a good communication plan which will enable the efficient flow of information from the leaders to the staff and to the stakeholders. The communication plan must make sure that all information related and affecting the project are relayed to the proper person or office as soon as possible to avoid delays and misunderstanding.

A good public relations plan should also be put into place, particularly if the project has a positive or negative impact to the community. So many projects have been stopped in the middle due to pressure from the public. It is better to inform the public on the advantages and disadvantages of the project at the start of the plan so as to avoid conflicts later on.

Proper project management is not really complicated but it requires had work and proper planning to make everything smooth, from the start to the completion of the project.

Human Skeleton Bones

Human Skeleton Bones

2018 Longevity Banquet
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Skeletons aren’t just for Halloween; they’re fun any time of year!
They make great home décor pieces, like candle holders and book ends, if you’re into the gothic look of “Dark Shadows”. Halloween and home décor aside, human skeleton bones are an integral part of any anatomy and physiology class. The bones of the human body provide structure and support for the rest of the body systems, and facilitate fine and gross motor movements in conjunction with muscles, tendons, and the nervous system. Here’s some fun bone facts from Answerbag.com: there are 206 bones in the adult human body, the remainder of bones left after the original 300 bones present at birth have fused together with growth and development. The smallest bone in the human body is the stirrup, a tiny bone in the ear that carries sound from the eardrum to the inner ear. The largest bone is the femur from hip to knee, and the only bone not connected to another is the hyoid. This free-floating bone is located at the base of the tongue between the mandible and the voice box, and it supports the tongue and its muscles.

General human skeleton bones include the skull, the mandible (jawbone), hyoid bone, cervical vertebra, clavicle, sternum, costal cartilage, ribs, scapula, humerus, radius, ulna, carpal bones, metacarpal bones, phalanges of fingers, thoracic vertebra, lumbar vertebra, sacrum, the coccyx, femur, patella, tibia, fibula, tarsal bones, metatarsal bones, and the phalanges of toes. Online resources like the eSkeletons Project feature an interactive learning area that enables you to view human bones and gather information about them, formally known as the study of osteology. The organization’s website is located at www.eskeletons.org, and is devoted to the study of human and primate comparative anatomy. Visitors can see digitized versions of human skeletons in 2D and 3D in full color, and navigate through various regions of the skeleton, or download skeleton screensavers.

Studying the human anatomy is something parents can do with their children while they both learn. Educational resources on human skeleton bones, including real photographs of the human skeletal system and a quiz, can be found at www.bio.psu.edu. This is a great site to view all orientations of each human bone in addition to related muscle and joint information. If you’re a teacher or student find low priced knee bones, bag of bones, magnetic skeleton anatomy toy sets, bones flash cards to learn all bones, and lots more at Flatbones.com, the online academic superstore that carries exactly what you want. Also visit SkeletonHuman.com for human skeleton bones, life-size human skeletons, and more bone collections. And of course, there’s always eBay!

Looking For Baton Rouge Jobs

Looking For Baton Rouge Jobs

Speed UP Your Career with HR Hiring Services in India
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Finding Baton Rouge Jobs are made easier over the Internet. Many sites provide for listings of job openings on the locality. With different companies offering different job positions of varying fields, there is surely one that would fit your qualifications.

There is this site – www.jobsinbatonrouge.com that specifically caters to Baton Rouge jobs. You can open an account for you to be able apply online for the jobs that you like. You can search jobs by category or by company – and advanced searching options are also available. Jobsinbatonrouge.com also provides information and articles on career advancement, job seeking tips, coping with job loss, and many more. This site is a member of JobNetworkTM that has many participating member sites – which you can have access as well, and thus not limiting your options to the locality. The services they provide are free for Job Seekers.

You may want to check www.worktree.com for Baton Rouge jobs. This site has been online since 1999. You need to register first before you can access their job sites. It offers online job guides and some links to paid services of other valuable job resources as ResumeMessenger.com and HR Contact Database. Worktree.com comes with a fee though, and along with this – they offer a free bonus of 14 career e-books. They have different membership levels starting at Silver Level ($47/3months), Gold Level ($57/6months), and Platinum Level ($67/12months). These come with a 100% Satisfaction Guarantee from their end – that they will give you 3 more months of membership subscription, if your plan expires and you still haven’t landed on a job.

There is also hotjobs.yahoo.com that posts Baton Rouge jobs. You can make your resume and upload it on the website so that in becomes searchable for employers. You can also actively search for jobs on the Baton Rouge area and find one that you find will fit you. This website also offers Career Tools that teaches one how to make a job-winning resume, how to make the right connections, how to prepare for an interview and how to negotiate for your pay. You may just find this site useful enough for your needs.

Baton Rouge jobs are many. And if you have the diligence to stick to searching the job that you like – you will eventually succeed. It doesn’t matter that much whether you are availing of a paid service on job seeker websites, or those that just come for free – either way, if you are really qualified for the job & if you are very much willing to render your services for that type of work – there is no reason why you wouldn’t be hired. Proactively search for Baton Rouge jobs, have the right attitude, and constantly update your knowledge & skills – things can hardly go wrong with these.

Private Label Resell Rights – The Fastest Way To Start Your Very Own Online Business

Private Label Resell Rights – The Fastest Way To Start Your Very Own Online Business

2018 Longevity Banquet
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Many entrepreneurs have a tough time figuring out how to start and run a successful online business. One of the fastest ways to get started is with a good private label resell rights program. Just take a look at what slows most people down and how private label resell rights can change all that.

Product Creation

Most entrepreneurs stumble over and over again with what to sell. They search and search for products to sell, then try to create their own, often resulting in lack of time, energy, creativity and mindset to finish projects. So the final step is to either sell other people’s products and earn only a portion of the profits through affiliate or other programs, or to hire the work done by someone else. Hiring work means messing around with posting for help, interviewing potential workers, establishing criteria, deadlines, pricing, etc. for your projects and making sure the work gets done – and well. You don’t want to end up with a bad product..

With private label resell rights, there is already a product created and ready to go. That means you don’t have to figure out what to create, do the work of writing the ebook or making the audio file or other product. Nor do you have to outsource, or hire out the work in the event you can’t make it yourself. All that is done for you and in a professional manner by an expert already versed in crafting successful products that sell.

Marketing

The next area that slows people down is marketing and setting systems in place. It takes more time, effort and funds to craft or pay for people to create websites, write articles and copywriting.

However, with private label resell rights programs, you can have plenty of content to use in your marketing of your product, too. With a good private label resell rights program you often get coordinating website for selling, images for the site, copywriting and articles to use for marketing and helpful instructions and tutorials…all of which adds up to plenty of ammo for your online promotions.

So while the others who are starting their businesses are still at the starting gate, you’ll be off and running with your private label resell rights program. And you’ll be in the lead with your private label resell rights program saving you plenty of time, elbow grease, more outsourced work and money on:

– Professional website development, graphics and top-notch copywriting
– Professionally-crafted articles for your autoresponder, website and to submit to article directories for attracting people to your site and getting links to attract search engines there, too.
– Training to put everything together quickly and correctly.

Of course these are just the basics. And training within the private label resell rights programs will be much more detailed and helpful. They’ll teach you the fastest way to start your very own online business with their private label resell rights program.

Outsourcing Software Development for Human Resource Acquisition

Outsourcing Software Development for Human Resource Acquisition

2018 Longevity Banquet
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The World Wide Web is now serving the entire international business paradigm. For instance, employers based in Japan can now keep in touch with their employees in Bangladesh, or an Internet Technology specialist in India in just a few click of the computer mouse.

The process of reaching out and hiring potential manpower and their services has somehow altered the conventional process companies conduct its business. Since they can hire remote personnel, it does not require them to have a complete staff of professionals, thereby eliminates additional costs. If a certain company needs personnel of professional expertise, they can just surf the Internet and look for that particular individuals.

In other words, outsourcing human resources through the Web provides convenience on the part of the employer. Because of this latest progress in human resources acquisition, Internet technology experts introduced the outsourcing software development for the international business paradigm.

The outsourcing software development involves the transfer of software enhancement activities by a company to third party service vendors or software firms that are situated in offshore locations. It gives companies an opportunity to develop such software at a lower rate, acquire needed personnel of specialized labor at economical cost, promote extensive software research, and save time. That is the reason why most companies are outsourcing their software enhancement activities to offshore locations.

The process of outsourcing development software works in a simple process. You will start by negotiating a contract which can be based from pre-determined requirements of human resource needs or possibly include the effort of collecting, documenting, and validating new requirements. The outsourcing software development service will then take care of your requirements to enhance the system.

The following are the advantages of outsourcing software development:

• You can get access to human resources with specialized skills at competitive rates.

• You will be able to reduce human resource expenses.

• You will be able to reduce operational expenses.

• You will be able to trim down software project expenses.

• You are assured of proper project management.

• You can conduct software research at a lower rate.

• You will be able to reduce training expenses.

As the Internet technology continues to expand its reach further towards to the policies of different American corporations and companies, the trend of outsourcing software development are also increasing. Given its benefits and advantages, rest assured that it will be of great help in outsourcing needed manpower in your company.

Introduction to Thomson NETg

Introduction to Thomson NETg

2018 Longevity Banquet
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Thomson NETg is one of a kind global learning Enterprise offering live online classrooms and a wide range of Integrated Learning solutions.
Their learning offer includes high-quality instructional content, cutting-edge enabling technologies with multiple delivery options, and a full range of expert consulting services.

NETg has been around for 35 years, as a leader in learning and professional development partner of choice for innovating organizations worldwide. Their Integrated Learning solutions are designed to help other companies to unlock the potential of people in their organizations to achieve the results each company needs.

The history of Thomson NETg dates back to 1971 when the company introduced mainframe computer-based training, and by the year 2005 NETg acquired KnowledgeNet, a company leader in live and mobile learning, offering the first viable alternative to classroom-based training.

Nowadays, thousands of government agencies and leading companies all over the world rely on NETg when it comes to achieving performance improvements and important business productivity.

Such companies include a large number of industries including telecommunications, manufacturing, health care, pharmaceuticals, retailers, financial services, human services and even military operations.

NETg training area maintains two separate online catalogs, their own NETg Learning Catalog and the following KnowledgeNet catalog after its acquisition:

Technology Skills, including Cisco Technologies:, Microsoft Technologies, CompTIA, Citrix, (ISC)², Oracle Database Administration, Java Programming, Sun Microsystems Solaris, Lotus Notes Technica, UNIX, and Web Development.

Productivity Skills including Microsoft Office 2003, Microsoft Office XP (2002), Microsoft Office 2000, Client Operating Systems, Introduction to Technology, Lotus Notes, Siebel and Web Browsers.

Project Management with the following areas: Project Management Skills, Project Management Institute.

Business and Professional Development including Management and Leadership, Communication Skills, Project Management Skills, Personal Development, Sales, Service and Marketing, HR/New Employee Orientation.

NETg training catalog includes diverse e-Learning courses such as Certification, Information Technology (IT), Desktop, Business and Professional Development, Specialty, Continuing Professional Education and Accreditation Programs offered in US English, besides other in 12 languages: German, French, Spanish, Dutch, Italian, Portuguese, Hungarian, Korean, UK English, Japanese, Turkish and Chinese.

For those interested in development and IT careers, Thomson NETg offers a number of courses in Cisco (39), CIW (70), Client Server (6), CompTIA (50), Database Concepts and Technologies (3), e-Business (15), IBM (85), Internet Technologies (80), IT Management (6), Lotus (33), Microsoft (356), Networking and Communications (41), Novell (50), Oracle (311), Programming (33), Reporting and Analysis (6), SAP (4), UNIX and Linux (23), Web Development (7).

Additionally, Thomson NETg provides Live Now, a virtual classroom to get Cisco, Microsoft & Project Management Certification Classes to help IT and project managers to obtain professional certifications.